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Consumer protection

When it comes to building and renovating in Aotearoa New Zealand, there are laws to protect you.

Consumer protection measures are aimed at safeguarding people involved in residential building and renovation projects.

It is essential that both you and your builder are aware of your rights and responsibilities to ensure a successful building or renovation experience.

Find out what you can do to help the project run smoothly and what to do if things don't go to plan.

Practice Advisory 1: Bend the bar but not the rules

You must follow New Zealand Standard procedures if you are bending or rebending steel reinforcement.

Practice Advisory 4: Do sweat the 'small' stuff - Connection design and detailing

Ensure structural steel connections are designed and detailed to satisfy the design concept and transmission of loads.

Regulation 12 – Choosing and using contractors

Building consent authorities must have a system for choosing and using contractors that perform building control functions.

Practice Advisory 8: Don’t be undone – anchor your spiral

It is important to anchor every section of spiral reinforcement in circular columns and piles, and properly splice ends.

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: