If you need further information or you have a query, please contact one of the options below.
- Earthquake Commission (EQC)
Contact EQC for information about land claims
Phone: 0800 326 243
- Temporary Accommodation Service
Ministry of Business, Innovation & Employment (MBIE)
Phone: 0800 673 227
- Ministry of Social Development (MSD)
Phone: 0800 559 009
- Insurance and Financial Services Ombudsman
To resolve any complaints about insurance services:
Phone: 0800 888 202
- Licensed Building Practitioners
And don’t forget:
- Get approval from your insurance company before you begin rebuilding or repairing your home. Let your insurer know if any urgent safety work is required to protect your home.
- Talk to your local council about your whether your rebuild or repair requires a building consent.