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Consumer protection

When it comes to building and renovating in Aotearoa New Zealand, there are laws to protect you.

Consumer protection measures are aimed at safeguarding people involved in residential building and renovation projects.

It is essential that both you and your builder are aware of your rights and responsibilities to ensure a successful building or renovation experience.

Find out what you can do to help the project run smoothly and what to do if things don't go to plan.

Regulation 7A – Inspection requirements

The policies and procedures that a BCA has in place concerning building work inspections must ensure that it meets the specified performance requirement.

Designs and problems that may occur

Problems with design need to be resolved quickly to keep the build on track.

Buildings eligible for MultiProof

MultiProofs need to meet certain requirements in order to be approved. Find what will make your design eligible.

Key roles and responsibilities

An overview of the roles and responsibilities of stakeholders in the building consent authority accreditation scheme.

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: