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Reception areas (7. Interior space: Designing buildings for access and usability)

Reception areas, including booking and ticketing desks, can set the tone for a building user's whole visit.

Gas and electrical work, and energy work certificates

You need an energy work certificate to prove your gas and electrical work is safe, and help meet building consent .

Disagreements about accreditation requirements and processes

How to deal with disagreements about the accreditation requirements or accreditation processes.

General information on building safety in earthquakes

You need to seek professional engineering advice for any structural concerns you have about your building.

Product substitution and variations

Councils need to know if you're planning a product substitution, and will tell you if it's a minor or major variation.

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: