Weathertight Services

If you own a leaky home in New Zealand, you have options to resolve issues under the Weathertight Homes Resolution Services Act 2006.

If you think you have a leaky home, the Ministry of Business, Innovation and Employment (MBIE) provides options to resolve issues under the Weathertight Homes Resolution Services Act 2006. This will involve an assessment of your home, and you will need to meet the eligibility criteria under the Act to progress your claim.

If your claim is eligible, the resolution options available to you include negotiation, mediation or adjudication.

The Financial Assistance Package (FAP) scheme was another resolution option to assist eligible claimants in repairing their leaky homes. The FAP opened on 23 July 2011 and expired on 23 July 2016. New claims received after this date cannot access the scheme.

You can make a claim by lodging an application form.

Contact us to assess your eligibility and explore options for your property.

Monthly Weathertight Homes Resolution Service claim statistics are available on the MBIE Corporate website.

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: