Weathertight Services

Last updated: 2 August 2018

If you own a leaky home in New Zealand, you have options to resolve issues under the Weathertight Homes Resolution Services Act 2006.

‘Weathertightness’ is a term that describes how resistant a building is to the weather. A weathertight building has been constructed to make sure the interior and exterior won't be damp or suffer from excess moisture – too much moisture may damage the building elements.

A home that is not weathertight is often called a 'leaky home'.

Weathertight Homes Resolution

If you think you have a leaky home, MBIE provides options to claim for weathertight damage repair under the Weathertight Home Resolution Services Act. This will involve an assessment of your home, and you will need to meet the eligibility criteria under the Act to have your claim accepted.

The resolution options available to you, either through our service or the Weathertight Homes Tribunal, include mediation or adjudication.

The Financial Assistance Package (FAP) scheme began on 23 July 2011 and expired on 23 July 2016. New claims received after this date cannot access the scheme.

You can make a claim by lodging an application form based on the type of property you own.

  • Stand-alone – standard freehold single property.
  • Stand-alone complex - which can include where the property is on a cross-lease or units where there is no common property.
  • Multi-unit complex - which can include a group of units with affected common areas.

Before you apply

Please contact us before making an application to discuss what is involved and the criteria for bringing a Weathertight Claim.

Stand-alone house – application form for a Weathertight claim

Stand-alone complex – application form for a Weathertight claim

Multi-unit complex house – application form for a weathertight claim

Contact us

Check whether you are eligible to bring a claim for a leaky home by contacting Weathertight Services.

Contact Weathertight Services

Monthly Weathertight Homes Resolution Service claim statistics are available on the MBIE Corporate website.

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: