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Weathertight Services

If you own a leaky home in New Zealand, you have options to repair it and may be eligible for funding to help with the costs. It is important you understand your rights and obligations during the repair process.

Weathertightness is a term that describes how resistant a building is to the weather. Most Kiwis have dubbed residencies that are not weathertight as ‘leaky homes’.

Weathertightness is not necessarily waterproofing a building. It means a building has been constructed to make sure the interior and exterior won’t be damp or suffer from excess moisture – too much moisture may damage the building elements.

If you think you have a leaky home, we provide two options to claim for weathertight damage repair. Both come under the Weathertight Home Resolution Services Act, and both involve an assessment of your home. You need to meet our eligibility criteria in order to receive our financial aid or to undertake dispute resolution using our resources.

We provide you with information to understand your options, your rights and your obligations, as well as step-by-step guides to help you through the process of repairing a leaky home with our help.

We show you what signs to look out for in your home, and whether your home is more prone to leaks than others.

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: