Video: Build It Right – consumer protection measures

Understand why a written contract is important, what a good contract covers and other information you should get from your contractor before you build or renovate.

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: