Contact Us

We are here to direct and support you through the building process to achieve compliance with New Zealand building regulations. If you have any questions or enquiries, please do not hesitate to contact us.

Talk to us

Our service centre is open from 8:00 am to 5:00 pm, NZT, Monday to Friday, except Weathertight Services (8:30am to 5:00pm, Monday to Friday).

  From NZ From overseas
General enquiries
Building Act, Building Code and other generic building related topics.
0800 24 22 43 +64 4 238 6362
Determinations are legally binding decisions made by MBIE on matters of doubt or dispute to do with building work.
0800 24 22 43 +64 4 238 6362
Earthquake-prone buildings register
Queries about buildings that city and district councils have determined to be earthquake prone.
0800 24 22 43 +64 4 238 6362
Licensed building practitioners
LBPs are builders who have been assessed as competent to carry out restricted building work.
0800 60 60 50 +64 4 238 6312
Queries about the MultiProof and CodeMark schemes.
(04) 901 8365 +64 4 901 8365

Weathertight Services
Queries about new or existing claims under the Weathertight Homes Resolution Services Act 2006

0800 32 44 77 +64 9 952 1620
Media enquiries 027 442 2141 +64 27 442 2141

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Mail us

Postal address

Ministry of Business, Innovation & Employment
PO Box 1473
Wellington 6140
New Zealand

Physical address

Ministry of Business, Innovation & Employment
25 The Terrace 
Wellington 6011
New Zealand

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: