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Contact us

If you have any questions or enquiries, do not hesitate to contact us. We are here to direct and support you through the building process to achieve compliance with New Zealand building regulations.

You can contact the Ministry of Business, Innovation and Employment for advice on building legislation, building controls and the following information and services.

General enquiries

Phone: 0800 24 22 43
Email: info@building.govt.nz

Postal address

Ministry of Business, Innovation and Employment
PO Box 1473
Wellington 6140
New Zealand

Physical address

Ministry of Business, Innovation and Employment
15 Stout Street
Wellington 6011
New Zealand

Building

Building Controls and Building Act information

Freephone: 0800 24 22 43
From overseas: +64 4 238 6362
Email: info@building.govt.nz

Hours: 8.30 am to 5.00 pm, NZT, Monday – Friday

Complaints about building products

Email: products@mbie.govt.nz

Determinations

Freephone: 0800 24 22 43
Email: determinations@mbie.govt.nz

Hours: 8.30 am to 5.00 pm, NZT, Monday – Friday

Licensing information

Licensed Building Practitioners

Freephone: 0800 60 60 50
From overseas: +64 4 238 6312
Email: licensing@lbp.govt.nz

Hours: 8.00 am to 5.00 pm NZT, Monday – Friday

You can read more about occupational regulation on our MBIE Corporate website.

Multiproof

Phone: +64 4 901 8366
Email: multiproof@mbie.govt.nz

Go to MultiProof to find out more, download an application form or view the register.

Weathertight Services

Claim enquiries: 0800 32 44 77 
From overseas: +64 4 237 1604
Fax: +64 4 494 0290
Email: info@building.govt.nz

Hours: 8.30 am to 5.00 pm, NZT, Monday – Friday

Media enquiries

Contact our Communications Group:

Phone: 027 442 2141
Email: media@mbie.govt.nz

News and updates includes media releases related to building and construction.

You can read all MBIE news and media releases in the what’s happening section of the MBIE Corporate website.

Sector information and statistics

The New Zealand housing and construction quarterly on the MBIE Corporate website analyses sector trends in the building and construction sectors.

Discussion documents

You can have your say on discussion documents currently available for public consultation on the MBIE Corporate website.

Language line assistance available

If you need it, you can use a free telephone interpreting service, providing advice and information to non-English speakers.

You can read more about this service and how to book an interpreter (with 24 hours notice) on the Language line website.

Other contacts you may find useful

You may find the following organisations and government bodies useful for legislative information or building advice.

Ministry for the Environment

Resource Management Act

Freephone: 0800 499 700
Email: rmainfo@mfe.govt.nz
Visit: www.rma.govt.nz

BRANZ

Professional helpline: 0800 80 80 85
Consumer helpline: 0900 5 90 90 (calls cost $1.99 per minute, plus GST)
Website: www.branz.co.nz

BRANZ Head Office

Phone: 04 237 1170
Fax: 04 237 1171
Email: branz@branz.co.nz

Physical address:

Moonshine Road
Judgeford
Porirua City

Postal address:

Private Bag 50 908
Porirua 5240
New Zealand

Standards New Zealand

Freephone: 0800 78 26 32
Phone: 03 943 4259
Email: enquiries@standards.govt.nz
Website: www.standards.govt.nz

Hours: 8:30 am to 5:00 pm, NZT, Monday - Friday

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: