Quiz answers: A view from the Board

Posted: 3 December 2019

Correct answers are in bold text.


1. If you are notified that there is a complaint against you, you should:

a. Ignore it, hopefully it will blow over.
b. Engage with the investigation, so you can provide evidence that may exonerate you.
c. Get legal advice, if you feel you need to.
d. Both b. and c.

2. The board is NOT responsible for the following:

a. Hearing complaints about LBP conduct.
b. Hearing appeals against licensing decisions made by the Registrar.
c. Hearing contractual disputes.

3. Some complaints do not lead to hearings, this is because:

a. The LBP has not responded to the complaint.
b. The Board believes the threshold for discipline has not been met or there is not enough evidence.

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: