Posted: 3 December 2019
1. If you are notified that there is a complaint against you, you should:
a. Ignore it, hopefully it will blow over.
b. Engage with the investigation, so you can provide evidence that may exonerate you.
c. Get legal advice, if you feel you need to.
d. Both b. and c.
2. The board is NOT responsible for the following:
a. Hearing complaints about LBP conduct.
b. Hearing appeals against licensing decisions made by the Registrar.
c. Hearing contractual disputes.
3. Some complaints do not lead to hearings, this is because:
a. The LBP has not responded to the complaint.
b. The Board believes the threshold for discipline has not been met or there is not enough evidence.