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Website access blocked for older browsers from 27 May

Posted: 26 April 2018

From 27 May, some older browsers such as IE8, IE9 and IE10 will be unable to access this website.

Our hosting provider is changing a configuration to ensure that our websites, and the data hosted on them stay secure. They will block version 1.1 of the TLS protocol, which allows secure website browsing.

You have a choice between the following:

  • Upgrading your browser to the latest version
  • Changing browsers may help, for example starting to use Chrome
  • Updating the configuration in your browser to enable TLS1.2

Instructions to configure your browser are available on the GeoTrust website.

Affected browsers that need an upgrade or alternative browser installed


  • IE7 and below
  • Firefox 22 and below
  • Chrome 21 and below
  • Safari 6 and below for OS X 10.8 (Mountain Lion) and below


  • Android 4.4 (KitKat) to 4.4.4
  • Chrome 22-37

Affected browsers that can be configured to use TLS1.2


  • IE8, IE9, IE10
  • Firefox 23-26
  • Chrome 22-37


  • Android 4.4 (KitKat) to 4.4.4
  • Chrome 22-37

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: