Subscribe to the Weathertight Homes Resolution Service (WHRS) claim updates
As at 31 August 2015, MBIE received 7,285 WHRS claims lodged for 12,427 properties.
The Weathertight Service has completed 14,940 property assessments (some owners request more than one assessment).
Under the WHRS Act 2006 we accept applications for multi-unit properties as single claims.
1. Claims can be closed for a number of reasons including the following: claim discontinued by a claimant; claim being ineligible; property changed ownership; claim withdrawn under the WHRS 2006 Act; claim not progressing; claim transferred to another jurisdiction by the Weathertight Homes Tribunal (WHT) or claim terminated by the WHT.
2. After the claim is decided eligible, claimants can decide to proceed with FAP assisted repairs, repair on their own and then seek to resolve their claim or resolve first and then proceed with repairs.
3. Claims pursuing the Financial Assistance Package (FAP) are allowed to proceed with other resolution options at the same time. This number includes claims that proceed with FAP and also those that proceed with FAP and one other resolution option.