Where can the ISA be used?

The symbol can only be used on buildings or facilities that comply with the requirements of the Building Code for accessibility. Showing the symbol on facilities that are non-compliant would contravene the Building Act, and mislead people with disabilities.

Buildings that have a code compliance certificate issued under the Building Act 1991 or 2004 may use the ISA. This includes buildings built since 1992, as well as older buildings that have had their accessibility upgraded to Building Code standards under the 'as nearly as is reasonably practicable' provisions contained in both Acts.

For a building to show the ISA, it must at least have an accessible entrance and an accessible route to the internal spaces of the building. The purpose of the building will determine what other accessible provisions must be made.

An audit of access can be done on request by a territorial authority, or by an accredited Barrier Free Advisor registered with the Barrier Free New Zealand Trust. If the audit shows the access provisions meet Building Code requirements, it is acceptable to display the symbol.

This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: